Fragnoli, Kathy

Kathy Fragnoli, Esq.

A skilled attorney, mediator, and arbitrator, Kathy Fragnoli has more than three decades of employment and workplace experiences. Licensed to practice law in Texas since 1979, Fragnoli worked first as a public defender before working as senior attorney and manager for American Airlines for 12 years. She then became a full-time mediator and arbitrator creating The Resolution Group where she has provided ADR services for workplace and employment disputes. Fragnoli has conducted over 2000 mediations and was recently under contract with the Pentagon to mediate high profile cases for the Air Force. Having authored the book Creating Peace at Work: When Work Isn’t Working, Fragnoli is well known for her expertise in handling highly emotional matters particularly with employment cases.

Experience

• Distinguished Neutral with the Agency for Dispute Resolution (2013-Present)
• Mediator at The Resolution Group (1993-Present)
• Senior Attorney for American Airlines (1981-1993)
• Public Defender (1979-1981)

Affiliations

• Member of the Texas Bar
• Panel Member for Houston Police Officer’s Association
• Panel Member for Southwest Airlines
• Panel Member for the US Postal Service
• Member of the National Academy of Arbitrators.

Education

• Graduate of the Harvard Project on Negotiations
• J.D. at Gonzaga University School of Law
• B.A. at Boston College, magna cum laude

Accolades

• One of 23 mediators nationwide profiled in ADR Personalities and Tips, American Bar Association.
• “Best Lawyers in America” in the Dispute Resolution Category in 2010 and 2011.
• “Best Women Lawyers” in Dallas “D” Magazine in 2010.

Publications

• Creating Peace at Work: When Work Isn’t Working (2007).

“There is nothing more gratifying than helping folks resolve long standing employment disputes. Mediation is the only step in our legal process which allows each side to have an open and honest confidential discussion about all of the issues..legal or otherwise .. that contributed to the problem.”

T 800.616.1202 x740

Case Manager
Michele T. Pfeiffer

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