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Informal / Consensual
Parties decide the outcome
Parties retain control over the process
Formal / Adjuticative
Neutral decides the outcome
Parties cede control over the process
Saturday
Jul102010

Negotiation

A communication process in which two or more participants attempt to reach a joint decision on matters of common concern in situations where they are in actual or potential disagreement. Negotiation has often been described as a bargaining and communication process with some degree of psychological confrontation.